Shipping & Delivery Policy
Last Updated: March 2026
This Shipping & Delivery Policy explains how orders are prepared, shipped, and delivered by Black Barn Golf Cars across Canada.
Delivery Area
Black Barn Golf Cars arranges delivery throughout Canada for golf carts, utility trailers, lithium carts, and eligible accessories.
Delivery availability may vary for remote, island, rural, or restricted-access areas. Customers are encouraged to contact us before ordering to confirm service availability.
We reserve the right to decline delivery where freight access is unsafe, restricted, or unsuitable.
Shipping Costs
Shipping is included to many standard service locations within Canada.
Additional delivery charges may apply for:
remote or rural areas
ferry or island service locations
restricted road access
special unloading equipment
customer-requested delivery changes
Any additional charges will always be confirmed before shipment is arranged.
Shipping and delivery charges are non-refundable once freight booking has been confirmed.
Order Processing
Orders are prepared only after full payment has been received and verified.
Preparation may include:
inspection
testing
battery charging
documentation
packaging
freight booking
Typical preparation time: 2–7 business days
Customers are notified when orders are ready for dispatch.
Estimated Delivery Times
Delivery times are estimates only and not guaranteed.
Typical transit times:
Ontario & Quebec: 2–7 business days
Western Canada: 5–14 business days
Atlantic Provinces: 5–12 business days
Remote areas: may exceed 14 business days
Transit may vary due to weather, carrier schedules, road conditions, and seasonal demand.
Delivery Requirements
Customers must ensure the delivery location is suitable for unloading.
Customer responsibilities include:
safe unloading access
sufficient truck access space
a person available to receive delivery
correct contact information
If delivery cannot be completed because of access limitations, re-delivery or storage charges may apply.
Inspection Upon Arrival
Products must be inspected immediately upon delivery.
If damage is visible:
note damage on delivery receipt
take clear photographs
contact us within 24 hours
Failure to report visible damage within 24 hours may affect freight claim eligibility.
Refused Deliveries
If delivery is refused for reasons unrelated to shipping damage, return freight, storage, and handling charges may apply and may be deducted from any eligible refund.
Risk of Loss & Ownership
Responsibility transfers to the customer once delivery is completed and signed for.
After delivery, the customer is responsible for:
storage
operation
registration (if applicable)
maintenance
insurance
Shipping Delays
Black Barn Golf Cars is not responsible for delays outside our control, including:
weather conditions
road closures
transport issues
carrier scheduling
natural events
seasonal congestion
Business Hours (Eastern Time – Toronto)
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Contact Us
Black Barn Golf Cars
8605 Highway 11 North, Severn, Ontario L3V 0W4, Canada
Phone: +1 705-325-0716
Email: Sales@Blackbarngolfcars.net